How Telstra helps your small business succeed

Support Team
Support Team

Telstra has a proud history of supporting Australian Business. Whether you are a small family business or a global company, Telstra has the best range of services to help your business succeed.

Regularly upgrade to the latest Technology:
In a world where technology growth is moving a break neck speed, it’s important that your business have the right technology as well as the flexibility regularly upgrade to stay competitive in the market place. Telstra Small Business customers can choose from our range of bestselling smartphone combined with our My Business Mobile Lease Plan.

Speed on the go:
Business is no longer just in the office from 9am to 5pm. 21st Century business truly need to be mobile in order to stay competitive.

Not only does Telstra have an amazing mobile network but we also have the Australia’s Fastest Mobile Hotspot with the Netgear Nighthawk M1 - so you can connect your whole team to a new standard of speed on the move!  You can connect up to 20 Wi-Fi devices or even use the Nighthawk M1 as a wireless router with a wired Ethernet connection and can even be used to charge your devices via the USB port. It really is the perfect device for Business on the go.

Find out more about the Netgear Nighthawk M1

When it comes down to brass tacks, you want the best quality phone and internet services for your business and that’s what Telstra delivers. This means more businesses can connect with Telstra including in remote areas as we continue extending and improving our mobile coverage.

Better coverage means more flexibility. More flexibility means better ways of doing business as well as happy employees.

Check out our Mobile Coverage Map to see what is available in your area.


There will be times when you need help. We all need a helping hand every now and then. That’s why we have an Online Support Hub where you can access a huge archive on online support information presented in an easy to use interface that breaks down into specific support categories to save you having to aimlessly search online. Whether you need help with your Account or Billing services, Apps & Services, Mobile & Tablets and more, it’s all there to help you resolve anything that might come up to make sure your business stays connected.

As well as our Online Support page, we have a range of other contact methods and self-service tools including Live Chat, CrowdSupport, phone and Business Centres and you can find all of these on our Contact Us page.

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