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How do i stop the telstra scam bill as it seems to pop up every month just after my real telstra bill No matter how many times i put it as junk 

I think telstra should have an IOU option like optus

I have requested detailed online bills for April many times but the request stays as pending so I can not access the bill. When will this problem be fixed?

I was approached today by an Indian  Telstra supposed rep to notify me of my pending upgrade to fibre optic for my older ADSL copper line by NBN, he said there is no cost to me at all. He knew my address and said that upgrade was happening shortly an ...

I own a pair of Telstra uniform pants I got from an op-shop. They are honestly the best pants I own. I think they are the perfect mix of good looking and practical. If it was up to me, I would just have a draw full of them and be done with it.However ...

Hi all,Trying to redem beets headphones offer, even though I select the address form the verification list when I submit it says please verify address. Have tried on mobile and 2 different desktops so it's not a computer issue. Thanks in advance 

After Telstra has now announced the end of their product “Telstra Mobile Protect” which assisted in blocking whole country codes among other features, I would like to suggest the implementation of that same feature into the Telstra app on iOS and And ...

Yesterday we moved two mobile services from postpaid to prepaid. One moved within 2 mins. The other didn’t. About 4 hours later the service was removed from ‘My Telstra’ and when you call the number it is ‘disconnected’. After a day we revisited the ...

Instead of fixing the issue with their website or providing a better case details, Telstra support has decided to let the customer have more problem.

I need to change my appointment. The link states I need to call a number. When I call the number it refers me to the link then disconnects my call. Disappointing. 

What is the purpose of sending an email  message from a "do not reply" email address if not to actively  stop any meaningful communication taking place?What use is it to URGENTLY!! tell me I need to take some action, if I cannot communicate with the ...

I am trying to set up my telstratv and I'm having a problem trying to log into foxtel. I have foxtel through foxtel, do I need another subscription to be able to use it on telstratv? 

Hi, I'm hoping someone can help me out. I was looking at signing up for Kayo, just for the MotoGP really, and I was wondering what is the best plan. I will be receiving a TelstraTV in the next week or so and saw there were several different tiers of ...

Hello, is the link I keep getting in Telstra SMS's legit? https://mytelstra.onelink.me/BJRB/faluts If it is legit, looks fake and why is Telstra using stupid URL's? Thanks

I have recently changed my number but Im needing to access my old numbers usage history (calls and texts)... but the number has been deleted from my telstra app.Am I able to still access it?

Hi, I ordered a reward from Telstra Plus on 17 Feb 2021 and received the confirmation email about the order with the order number. I haven't received my order yet so I chatted on the Telstra app. I was advised the delivery was failed. I had asked to ...

I like to record all my business calls  (the WISDOM of doing so gained through some trials with certain businesses over the years) however the blasted voice recorder / mic. at times malfunctions so the recording is lost. It's time service providers b ...

I need some help to change my CrowdSupport profile name. I've no idea how I got the current name - only registered last night and didn't actually set anything up. Other posts suggest it can only be performed by a mod.  I've tried to message one, and ...

A good idea would be to answer your phones and online support as a start. I run a small business and I don't have time to sit and watch a screen for hours to get a response. Even worse was being hung up on by your automatic answering service.  

I had a general question about a pre-paid sim card to ask so via the app I asked a question to to the virtul assistant.  Absolutely useless unless you ask a question a 2 year old will comprehend.  It did put me through to a human, who was equally use ...

I wish Telstra would answer their own calls for support. Instead, I shunted to a chat messenger system that clearly doesn't work. It could improve if agents get access to previous cries for help (chat) that are not resolved. So, I need to trick the I ...

Hi there. Does some know how to open the Telstra Locator Bluetooth Tag without the opening tool or where to buy one as Telstra shops don't stock it nor can I find it on the internet? Tim

Hi All, Just wondered if I should get Telstra Plus points for purchasing a new S21 phone?   It hasn't appeared in my Plus points, so perhaps it doesn't count, but would like to know for sure.     Didn't think to ask at the store when getting the new ...

I have been directed to this site at least 3 times in the last 2 days and I’m just left hanging. No one contacts me to discuss the issues which still go on. 
my issues are nbn dropouts happening frequently So what can be done?