Huawei

ive had this modem for many years now am I able to use a different carrier, or is the modem locked ti Telstra

How can I send credit to my friends mobile 

I was previously on a two-year plan under my parent’s name with an iPhone 8. The plan started in August 2018 and I assumed that it would end in August 2020. I switched over to a new provider under my own name during August 2020. I assumed that the ol ...

Cannot activate new simReceive telstra $150 sim in mail.Install in Telstra/Huawei 4G WIFI mobile broadband boxConnect to PC ok, taken automatically to Telstra activation site.key in SIM nrResponse is "The service number or SIM serial you've entered i ...

I have a Huawei wifi modem which fails to update regularly and then in turn refused to connect to some sites. Any thoughts would be greatly appreciated. Thanks, Geoff

Why am I not able to see text messages on my phone.  The screen is just blank.  Have tried everything.  The phone is under warranty and purchased through JB HiFi, they've suggested that I contact you as they were unable to help me. 

I need help to unlock prepaid 4G WIFI modem. It was a device purchase 2 years old.  The helpline nad LiveChat direct me to the App, the App keeps on asking for account ID / mobile number which I don't have.  Where I can I SPEAK to a real operator to ...

Can someone please tell me why I could still get the Huawei modem after Huawei was banned? 

Hi CrowdiesI got a Iphone Summerfit-r1:2 2/27 ASPH  HD cameraAnd i want to know does it work in AUST?I googled it and it showed Huawei brand or knock off?

I was in a 4G area today and got a notification that I am not voice call enabled on my HuaweiAny ideas on compatability or what I need to do? 

How can i tune on wifi calling?Do I need to get telstra to turn on this service for me first?I cannot find any setting on my Huawei handset Thank you

Hi there, seeking solutions for my 4GX Huawei mobile boadband modem, wifi  connects to my laptop but suddenly disconnect the internet, each time i have to remove the modem battery to solve the problem, even hard reset didn’t help

Hello to anyone in Telstra support who may see this. EMUI 10 should have been pushed out OTA by now, so you're way behind the 8 ball now. All other telcos have done it, most other P30 Pro owners already have it - except many that are on contract. So ...

Hi for all huawei p30 connected to Telstra we can't update to emui when will you guys do the security updates so we can update our phones

What is happening with Hauwei P30 pro update to Emui 10 this is a premuim mobile and we have to wait so long why dont you give us our unlock codes.

I have a Huawei Mate 20 Pro and want to use the VoLTE function on the Telstra network but it will not let me choose this option. Will this be enabled in the future?

I have been waiting 17 days for my new phone to arrive. None of the tracking numbers work with either StarTrack or your own system. I have tried to call 132200 but my call is not worthy. I need someone to help me with this, as I am starting to lose m ...

Getting pissed off, still waiting for emui 10 for my p30 pro!  It appears that telstra are one of the slowest networks in Australia if not the world, to deliver updates. They've been saying the update will be coming for months now.And they still say ...

I have 3 mobile services on my bill. Mine, my husband's and my son's, the bill is just in my name. Previously, when I clicked on services, it showed all 3.now it only shows mine. Can you please tell me why this has changed and how I can get it back t ...

Hi I need to order a nano sim for my new phone. Everywhere says go in store but obviously the stores are shut and when I called up a few times they won’t connect me to an operator because it’s not high importance. I can’t find any way on the app to o ...

For supposedly the biggest WiFi bla bla bla the signal strength is consistently poor hence no internet connection

I’m paying $175 instead of $150 for my nbn $80 plus mobile $55 plus $15 booster. 
please remove the extra fees thanks and back date it four months. I don’t require the booster either thanks.  

I need to change the account my bills out of

My device recently lost the ability to show my data usage and balance available. I can see old threads by people with the same issue.  I have removed and refitted the battery. It gets turned on and off daily.  Is there a fix yet? Thanks 

HuaweiI have a Huawei Telstra pre paid mobile phone can someone tell me if there is some site I can download the instructions for this phone?