I'm having an issue. It only happens with 1 number , when I send an sms next to thet SMS it says SMS sent via server Can someone please help me to work out how to fix it as it never used to do it .
Hi all, this is my first post. I purchased a Samsung S21 Ultra on Monday and the Telstra team advised to click on the link on their website and claim the earbuds from Tuesday morning. I have now attempted this on several devices and I get as far as l ...
Has anyone been able to activate a Galaxy Watch 46mm cellular used with s as an iPhone 12? In the Samsung Galaxy App when trying to connect to the Telstra network the error message says that Telstra does not support the device yet and they will notif ...
Good evening all!I have seen multiple threads in relation to my query but no resolution. I purchased a Telstra pre-paid Samsung Galaxy A20 though Australia Post and after a year Telstra decided to change our plans without notifying us, so I decided t ...
I have recently gotten Samsung S21+ and am having issues receiving text messages.. the messages come sometimes many hours after they were sent.. have TRIED getting help or at least acknowledgement from Telstra but not getting any response
5 weeks ago, i went into the telstra store at west lakes, adelaide.i asked about getting my prepaid phone unlocked, they said it would take a few days.the day after, i got a text from the store telling me it would take 7-10 business days.i went back ...
I have a Samsung Tab S2 with a Prepaid Telstra 4G Data Sim. I have never disclosed the number to anyone and I am enquiring is it possible to block all incoming phone calls to the number please. I recently received two calls to the number in a very shor ...
Hi there I'm after some advice about getting an additional calling & texting add on to my current account. I have a month by month data plan for my tablet s6 lite which I bought last year outright & I also have a normal month by month text & call ...
Hi Message bank is not set up , tried all the recommendationsWhen you dial 101 it says we cant take your message at this time please call again laterwhen you call the phone you can not leave a messageHelp i need the message bank to work
I purchased the new Samsung s21. 1 week after purchase the phone started to drop out sim card and not recognising the sim. I have factory reset the phone, made sure it was set to sim 1 as that is where the sim card is and have had a new sim installed ...
Can receive but cant send an SMS. I'm trying to get onto Telstra Support. By phone getting automatically hung up on and sent a link to send messages...to which I'm being ignored. Happens continuously. Pay a premium for a 'quality' service and get fk ...
My wife had a problem with her S10 last night (07/03/2021) whereby she had 2 Homepages. The top one could be moved/swiped away, the 2nd one remained fixed, non of the icons were responsive though except for Settings. We could get into the settings bu ...
I UPGRADE MY PLAN ON FRIDAY TO BE ELIGIBLE FOR THE FREE EARPOD REDEMPTION. BUT NO END OF SEARCHING AND READING THE T&C CAN I FIND HOW TO REDEEM THEM. CAN SOMEONE POINT ME IN THE RIGHT DIRECTION.
Why are cyber security hackers/ethical hackers alowed to hack peoples phones without permission then complain to telstra when they have been stealing data & information and corrupting phone system including the recovery system hmm is that thier job i ...
I have 4 mobile numbers showing on the 24x7 App. 3 mobile numbers are current and 1 has been deactivated. I have now added an other mobile number to my Telstra account.
How do I change the details on the App to remove obsolete number and add new nu ...
I have recently purchased a Samsung S21 through Telstra and found that when I am on the mobile network have a VPN connected, my apps and internet browsers do not work. This issue is solved when my VPN is turned off or when I am connected to my home W ...
Got the cellular version of the 46mm galaxy watch. Phone calls and emails work perfectly; I can go anywhere without my phone and 4G takes over. However, SMS will only work when the watch is within Bluetooth range of my phone. Resetting the watch or r ...
Impulse moment resulted in my other bringing new S21 Ultra home. It can work with standard Nano Sim or eSim. As she has two mobile numbers (work & personal) can the phone utilise both of these - similar to a "dual sim" device?
Hi all, this is my first post. I purchased a Samsung S21 Ultra on Monday and the Telstra team advised to click on the link on their website and claim the earbuds from Tuesday morning. I have now attempted this on several devices and I get as far as l ...
My wife had a problem with her S10 last night (07/03/2021) whereby she had 2 Homepages. The top one could be moved/swiped away, the 2nd one remained fixed, non of the icons were responsive though except for Settings. We could get into the settings bu ...
Hi there, I got my S20 ultra today. It's all set up and everything is working perfectly. How ever my "chat" features or RCS messaging option is no longer on available. Which was working perfectly when I had my S10±. How do I get it working? I don't ...
My Samsung mobile works on OPTUS with VoLTE lite Wi-Fi calling, but despite promises from Telstra sales people my new sim and plan (which they claim is suitable for Wi-Fi calling over VoLTE } after they ported my number does not work in VoLTE mode.. ...
Telstra is advising it won't send MMS - it used to - it won't work on Samsung s9 or Apple 11 - does anyone know how to fix this or do I have to contact Telstra
Purchased the Galaxy A21s 32GB Black outright phone, and unfortunately I did not have a working printer available to print out the proof of purchase. My credit card account shows only the payment reference number as 132200. Lets not go there, save to ...
I purchase a Samsung 20 from Telstra 10/03/2020 and my usb port in not functioning 100% will charge only.Telstra said i should claim it on line I cannot find out where. Chat doe not work anymore
When we purchased Samsung Galaxy S9 from Telstra the staff member set up our phones to forward our voicemail messages to our mobile phone message app as an attachment (it works like iPhone Virtual Voicemail does), so we could listen to the message on ...
So I have Telstra Smart modem gen2. I used to use my mobile phone to play music over the wifi to router as DLNA through Yamaha network receiver. From router to the receiver they are connected by wired. Previously working fine and today I tried to pla ...
Hello all, I've never had this issue until I updated to my current phone (Galaxy S10) late last year.From day 1 I've been unable to get my hotspot to work, it connects to basically every other device, but with the disclaimer that 'internet may not be ...
I ordered a s20 online on the 2/6. There's no updates whether it's been received by startrack. Would be nice to know if I'm being billed from the estimated delivery date on the email.
i ordered a replacement phone 11-6-20 and am getting no where trying to get help thru Telstra, service thru the help line is hopeless and order tracking is worse, what is going on Telstra, you do not answer my online discussions and no one wants to h ...
I have a Samsung S4 and I had the Telstra 24x7 app installed. I uninstalled it to re-install it as it was displaying add-ons in Italian? I tried to install My Telstra as 24x7 no longer available, but it tells me my device is not compatible. How do I ...
Okay, so i have a samsung s20 ultra which i recently upgraded to an esim and removed the physical sim and now i have no 5g Capabilities, i have restarted my phone, i have been into the connection settings to change it over to the 5g,4g,3g,2g and it s ...
I realize this is an old model my wife has, but is there an update past 4.4.2? She says the version has always been 4.4.2 since purchase even though she has automatic updates turned on. Phone model number is GT-19195T and when checking for updates th ...
Hi I'm been pulling my hair out. Just had a new install for nbn via fttn with telstra smart modem gen 2 . Whilst awaiting tec appointment I connected my mobile phone (Samsung) & pc to the internet as directed by telstra via modem using modems mobile ...
I'm having an issue. It only happens with 1 number , when I send an sms next to thet SMS it says SMS sent via server Can someone please help me to work out how to fix it as it never used to do it .
I have recently purchased a Samsung S21 through Telstra and found that when I am on the mobile network have a VPN connected, my apps and internet browsers do not work. This issue is solved when my VPN is turned off or when I am connected to my home W ...
Got the cellular version of the 46mm galaxy watch. Phone calls and emails work perfectly; I can go anywhere without my phone and 4G takes over. However, SMS will only work when the watch is within Bluetooth range of my phone. Resetting the watch or r ...
I am enquiring which is the most cost effective way to have Internet access when there is no landline. I presently tether my mobile to my laptop and tablet. Can you help me
I have the Samsung Galaxy S20 FE. I have just updated Android 11 and have noticed that some of my apps take a long time to load while on the mobile 4G network. all my Apps work just fine while conected to WiFi, but some don't work properly or take a ...
not too happy on this one. Straight out of the box the phones already up to 51deg C just setting up, then a day later YouTube closes and phone gets too hot and very laggy. Camera does the same gets too hot and overheating. Battery from full charge 7a ...
I get this message randomly when people are sending photos. Sometimes I get a photo and sometimes the message with a link to download the photo. I have tried Connection settings->mobile networks-> Access Point Names) & selected reset defaults from ...
Loving the Samsung Galaxy A11. Samsung is a great, reliable product. The A11 is satisfactory and to my liking. Just a damn financial headache when it comes to having to deal with Telstra and the disappointment due to lack of vital communication ..
Samsung 20 drops out on calls. Googled this and it is a problem. I did what they suggest. Did not help. I can be talking and hear the other person but they can't hear me.
In August last year I logged out of My Telstra App on my Samsung 10 (Android Version 10, One UI 2.5, Security patch 1.12.20). because my app was showing my data in MB instead of GB. When I tried to log back in I couldn't. Since then I gave tried unin ...
I just bought a Samsung Galaxy S21 Ultra. I had a Galaxy Note 9. I used the Telstra app to transfer my service from the old phone to an eSIM on my new phone. After it was installed I didn't have phone service on either my old phone or my new phone so ...
For some reason my home phone no longer has call diversion to my mobile when I am not at home to answer.If I put call diversion on my home phone it just goes straight to message bank without ringing and not even to mobile
I received a email about up coming changes to my Telstra prepaid wireless broadband and I had some questions in relation to that. The only way I could try and get a consultant to answer the question was through the My Telstra App which was useless. W ...
I'm ready to ore order a S21 but do not see the option to include Stayconnected. Is this still available? I damage my phone too often to not include this..
I have a Galaxy Note9 (Software version 11.5.03.24 and call version 11.5.10.28 - latest version)) that goes directly to message bank when someone tries to ring. I have: Checked Flight Mode (it's off), checked DND (it's off), checked blocked numbers ...
This is a note of a solution rather than a question per se. I got a 46mm Samsung watch for Christmas and was able to connect it to Telstra through my Samsung phone. It was working well and would ring when calls came in, even when I was nowhere near ...
I have Telstra Mail email set up on my smartphone and my laptop computer. But recently I have noticed I am having trouble with allowing all devices to sync my email inbox concurrently. They are all set up to use IMAP protocol because Telstra Mail imp ...
I’m just wondering why it’s taking so long to unlock my Telstra phone. I have done all they ask, paid $80 fee, supplied IMEI number, and model. I have now spoken to 4 different agents, who say they will get back to me but they never do. I was told to ...
Hey, first post here. Just looking at moving to Telstra on a sim only 5g plan. I have two questions, firstly, when I got to the point of needing an sms code, the site would not key me input the code, only the first digit, I tried 2 different ...
I had this service per date on my Samsung S20 Ultra Telstra post paid plan. I have recontracted another 12mths same device, same number but its not working now. I have spent last 3 days chatting online on 24/7 app with n value. I have developed CTS ...