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Moderator Deanna
Moderator

How the ‘Kudos’ feature helps CrowdSupport   Kudos is an important feature that’s been enabled on the CrowdSupport Community.  Kudos is CrowdSupport’s way of giving credit to users whose posts are particularly useful, helpful, or beneficial.  For exa ...

Moderator Deanna
Moderator

How the ‘Accepted Solutions’ Feature Helps CrowdSupport   The 'Accepted Solutions' feature helps the CrowdSupport Community by identifying content that solves users’ problems and makes interesting material more prominent and easy to access.
CrowdSup ...

faldor20
Level 1: Cadet

I own a pair of Telstra uniform pants I got from an op-shop. They are honestly the best pants I own. I think they are the perfect mix of good looking and practical. If it was up to me, I would just have a draw full of them and be done with it.However ...

hyppolyte
Level 7: Deputy Inspector

When it comes to messaging for help in the My Telstra app, and with the realisation that the person on the other end is likely to be dealing with three to seven plus other enquiries simultaneously; the stress of uncertain outcomes is a successful det ...

JL555
Level 1: Cadet

I don't have a clue what I'm doing 

insertscreennam
Level 1: Cadet

Hello,  I need to contact HR to get my PayG yet they are closed at 3pm on a Thursday. Automated massage says to use Ask HR which i cant use because I don't work for telstra anymore. aaaah so no clue how to get ahold of HR.  Is there another way for p ...

TK911
Level 1: Cadet

I received a text message from a Telstra Payphone. It said the Payphone number was 0249523565. Can I find out the location of that payphone?Thanks

PiWei
Level 1: Cadet

I'm receiving this error message when I "REPLY ALL" even though the number of recipients is not large at all (less then 20).  I have then tried simply forwarding the message to one of the recipients on the list and I still get this error message.   C ...

HeroVictor
Level 1: Cadet

My HP Printer is not printing any paper and document while connecting from my personal Laptop andWhile printing Black Ink is coming out from my HP Printer. I think my Printer have ink glitch error.Solve my Problem,I also typed HP Printer Help Line Su ...

sydneydutch
Level 2: Rookie

We received an email from Telstra advising they plan to shut down the ‘home security’ on 19th Nov 20 and that we could transfer to a Google security system. Tried to get Telstra to acknowledge but no luck to date.has anyone else received this email a ...

Isitonlyme
Level 2: Rookie

If a CrowdSupport member has a Telstra symbol next to their profile does that mean they work for Telstra?  And if so why is their main input about advertising instead of helping the community and answering some of the crowd’s questions?  I hope I’m n ...

Casssie
Level 1: Cadet

Can you please advise the HR email support box for ex employees?  the 1300 number no longer operates.  Thanks Cass

FrancoCozzo
Level 2: Rookie

I'm trying to post a question with details of current issue, but it is not posting. This is mostly to test whether it is something to do with that or the website.

MrUnsupported
Level 1: Cadet

My wife and I have split up so I took the time off work to go to a Telstra shop to change the details of my account as it was all in my ex wife’s name. I spent time in the shop filling out forms to change the details of my account so I can sign in an ...

Simstar-108
Level 3: Gumshoe

So got a dish installed and a IQ4 box earlier this year.  We don't have a single 4K nor 4K capable TV out of the 3 TVs here and certainly not multi-room capability set up etc.   In the main lounge-room where we watch a LOT of TV as an extended family ...

BoofulsOfTheMir
Level 1: Cadet

Damian Barret in his continuing infinite wisdom declared "AFL's most famous club" to be Collingwood. I am astounded by this declaration as MANY believe Collingwood to be the codes most INFAMOUS club, and especially because of recent happenings this c ...

Mstaib1992
Level 1: Cadet

Hi so I will be moving out of my current address later this month. I will be moving in with family until my new house is being build and they already have internet connected. Can i pause my internet plan during this time until my new place is being b ...

Biggles8
Level 1: Cadet

I am ex telstra employee through outsource company, is the Telstra employee Id still a C or D before the number? Mine was D number, have been getting calls claiming they are from Telstra on my parents home phone about internet, but my parents dont ha ...

Riiddler
Level 1: Cadet

Why all the fuss over protocols with players suspended over touching reporters etc when players touch hands with supporters as they run out of the tunnel onto the field? See Sundays televised game Manly v Cronulla. 

teddyboy2014
Level 6: Bloodhound

Justeemailed Telstra for an ID, received TWO emails with one indicating my Telstra ID was a Telstra one, and another a Bigpond one Wich do I use

ImNotReal
Level 1: Cadet

I cant cheack out when i try and get something 

john246
Level 1: Cadet

I have a 5 acre property - and unfortunately i have underground Telstra phone cables running thru my property exactly where i need to construct a retaining wall and i would like them off my property. Any idea how i go about this?Is this something i c ...

blackarab
Level 1: Cadet

Unbuilder

Pilbara_Girl
Level 1: Cadet

I “purchased” earbuds via the bonuses section, I didn’t get a reference number or a confirmation email but I can see my points have been reduced. When I go to tracking order it constantly comes up with nothing to see. Anyone know a workaround to see ...

Tahns1
Level 1: Cadet

just wondering how long it takes to recieve products redeemed with testra points?ordered a google home mini over a week ago and havent heard anything 

JenM7
Level 2: Rookie

Hey guys! I hope you are all well.  I'm completing my year 12 HSC Business assignment on Telstra and was wondering if anyone could tell me whether Telstra is currently a public or private company. My textbooks were printed before they left the govern ...

Coosko
Level 1: Cadet

There is a Telstra mobile phone transmitter behind my house and the room lost power yesterday. Upon power returning, there has been a continual beeping sound from the room I presume from a UPS that is still not running on mains I live in Moranbah. Ca ...

TK911
Level 1: Cadet

I received a text message from a Telstra Payphone. It said the Payphone number was 0249523565. Can I find out the location of that payphone?Thanks

JenM7
Level 2: Rookie

Hey guys! I hope you are all well.  I'm completing my year 12 HSC Business assignment on Telstra and was wondering if anyone could tell me whether Telstra is currently a public or private company. My textbooks were printed before they left the govern ...

kathyann63
Level 3: Gumshoe

Question:  Does Telstra call you to say you have a technical fault with your internet connection? I have had people call to say that we have a technical fault with our internet connection.  They say that they are from Telstra Technical division.  The ...

Maude3
Level 2: Rookie

these (overseas) calls are constant, 4-5 times daily, 7 days per week. I'd like to know how to block these nuisance calls - anyone have any ideas, please?

Susan29
Level 2: Rookie

Good afternoon, I work at an Adelaide law firm. I need to issue a Subpoena for phone records of a customer that resides in Adelaide. Can you please provide me with an address to issue the Subpoena to, together with an email address. Please note I req ...

veeblefetzer
Level 6: Bloodhound

Hey Everybody! I just earnt *drumroll* "The pineapple" Yes, you heard me right, THE PINEAPPLE. I can't believe it.  I mean, I've been waiting years to earn the pineapple and now it's finally happened.  I don't know what to do with myself.  Marcia Hin ...

Abby3
Level 2: Rookie

Hi,
On the Telstra website it says I can get cable broadband but my house has Optus cable line-in. A technician came and said that we have a electrical wire instead of the telstra cable.
Is there a way for me to get cable...

markclaren
Level 2: Rookie

If anyone is aware of the launch price of Samsung Galaxy S8 and S8 Plus. Please do share or mention any source.Thanks.

Confused88
Level 2: Rookie

After finish reading an article through tweeter via my mobile, I received a mobile message about my subscription to TOPIKOO @ 6.90/wk!!!  Realising this may be scam, I immediately deleted the message.  Am I safe from any unauthorised charges? I compl ...

Issie
Level 2: Rookie

Does Telstra have a number to call to buy tickets in the handicapped sections? When i went to Adele we had to call a different Ticketek number to the main number to buy tickets for the handicapped section rather than buy our tickets online. Thanks

Bart101
Level 2: Rookie

Has anyone been receiving recorded phone messages when you answer a phone call?The phone rings, answer the phone and I get a message:Hello this is a Telstra phone message for [users name], this is not a telemarketing call, please press 1 Obviously I ...

lynnek
Level 2: Rookie

Is anyone else getting phone calls from someone with a foreign accent, very hard to understand claiming to be from Telstra who say that you have been downloading unsolicited content and porn on your computer and want you to go to your computer and do ...

cretsiah
Level 21: Augmented

Gday Gamers so who has had success with Pokemon Go on their phones (which phone brands and models)??? Ive Been reading here that alot of people were having trouble with the game. My son is using a Stock Telstra Branded Huawei Y5 and it seems to run r ...

Aldton
Level 7: Deputy Inspector

Hi, could someone  please inform me how the afl/telstra can prevent me from using apple's air mirroring between my ipad and tv.They are interfering in apple's products and i will contact apple and ask what they can do about this.

Wanglese
Level 22: Superhuman

I haven't seen this before, so pardon me if anyone else has seen this. My mobile phone is on the DNC register. This morning, I recieved a message, which has my actual name in it, and a link to a "photo", which is actually a page to a "yourfreepromoti ...

o_0
Level 19: Deputy Director

tried loging in with one of my accounts and it was full of some elses details.

nannarody92
Level 3: Gumshoe

Whats going to happen when Presto is no longer after Jan 2017 please 

colin_vdw
Level 2: Rookie

I want to change my crowdsupport username from the one I have to something differentis there an easy option or should I create a new account? 

vonjean
Level 4: Private Eye

Since down loading windows 10, two of my keys got mixed up if I press " it types @ and visa versa. Anyone know how to correct this?

shtdog
Level 1: Cadet

What does the caller hear when they ring a phone that has blocked/barred their number?

mrsrc
Level 1: Cadet

Unsure if anyone can help me...
I have been scammed by sms. I gave them my details (My name & Address) without realising I was being scammed. They said I had won a competition through IGA. When I go back to see the phone number of the scammer, they ha ...

kaylin_dicker
Level 2: Rookie

Hello.
um. I try and dowload an app but it wont let me. I dont know why and I dont know how to fix it. Please help me!!! Ive got credit and data but my won't work. PLEASE HELP!

besinoz
Level 1: Cadet

Hi, I just received a call from someone claiming to be Telstra with an Indian accent called Michelle Robinson saying that they kept getting error messages coming from my internet usage. Why would Telstra be calling on the weekend? She was not willing ...

Glenys
Level 1: Cadet

I have just had a phone call presuming to be from Telstra, with the caller, Abdul, definitely Asian, unable to understand me when I was spelling my name.  The home phone is in Mum's name but I have an authority.  He said we had been overcharged on th ...

ijtodd
Level 4: Private Eye

Hi, I was wondering who I could contact to enquire about deleting my CrowdSupport account? Thanks for your help!

JL555
Level 1: Cadet

I don't have a clue what I'm doing 

Casssie
Level 1: Cadet

Can you please advise the HR email support box for ex employees?  the 1300 number no longer operates.  Thanks Cass

MrUnsupported
Level 1: Cadet

My wife and I have split up so I took the time off work to go to a Telstra shop to change the details of my account as it was all in my ex wife’s name. I spent time in the shop filling out forms to change the details of my account so I can sign in an ...

Simstar-108
Level 3: Gumshoe

So got a dish installed and a IQ4 box earlier this year.  We don't have a single 4K nor 4K capable TV out of the 3 TVs here and certainly not multi-room capability set up etc.   In the main lounge-room where we watch a LOT of TV as an extended family ...

BoofulsOfTheMir
Level 1: Cadet

Damian Barret in his continuing infinite wisdom declared "AFL's most famous club" to be Collingwood. I am astounded by this declaration as MANY believe Collingwood to be the codes most INFAMOUS club, and especially because of recent happenings this c ...

Mstaib1992
Level 1: Cadet

Hi so I will be moving out of my current address later this month. I will be moving in with family until my new house is being build and they already have internet connected. Can i pause my internet plan during this time until my new place is being b ...

Riiddler
Level 1: Cadet

Why all the fuss over protocols with players suspended over touching reporters etc when players touch hands with supporters as they run out of the tunnel onto the field? See Sundays televised game Manly v Cronulla. 

teddyboy2014
Level 6: Bloodhound

Justeemailed Telstra for an ID, received TWO emails with one indicating my Telstra ID was a Telstra one, and another a Bigpond one Wich do I use

Tahns1
Level 1: Cadet

just wondering how long it takes to recieve products redeemed with testra points?ordered a google home mini over a week ago and havent heard anything 

Coosko
Level 1: Cadet

There is a Telstra mobile phone transmitter behind my house and the room lost power yesterday. Upon power returning, there has been a continual beeping sound from the room I presume from a UPS that is still not running on mains I live in Moranbah. Ca ...

CitizenT
Level 1: Cadet

Hey team! 

so for the last 5 years my family and I have lived in close proximity to a cell tower, with no issues whatsoever. However this particular tower has seen a lot of work over recent months (probably in line with 5g roll out) and for the last c ...

pc51
Level 1: Cadet

I love all wildlife 

AshlyWilson
Level 2: Rookie

There are numerous way to recover your forgotten yahoo account password you can see here the steps for yahoo account recovery Firstly you need to visit the Yahoo sign-in help page. To access this link, you need to click on Trouble sign-in? the link t ...

carolcasian
Level 1: Cadet

If for every pop up I had a penny, I would have been a millionaire. Unfortunately, that is not the case, but the part that I absolutely hate the most, is the continuous tracking of my IP to show me local ads. I wish I can hide my IP address  just a f ...

I_RobJA
Level 1: Cadet

Just to make profile 100% 

Dogey
Level 1: Cadet

Maybe good, just asking

Ter1
Level 1: Cadet

I am starting my new health and wellness business at the moment so has anyone got a product they’d want me to market for them that is on the subject?

Dawnofday
Level 1: Cadet

I am yet another victim of the AirG chat scam services. I did not subscribe and currently overseas so I am not even using my Telstra account but somehow I am still supposally using this service. I have read through all the posts on this subject and c ...

MikiG
Level 1: Cadet

This is just to complete my profile

wowwow
Level 1: Cadet

gg

love iphones

cretsiah
Level 21: Augmented

So Tech Inventers have been trying to improve how you can do things around the house with voice activated devices......   great you say.....   until you upset your pets ......   didnt feed it on time, didnt buy it that favourite toy or treat   well l ...

Mick1995
Level 1: Cadet

I bought a Google vr head set Sunday night and wondering if I get updates through email about postage?

Tadd29
Level 1: Cadet

Online Ordering is an absolute nightmare!I ordered and had no communication from Telstra over the following week.I contacted them, to be told the order was on hold due to more info? being needed... 1 more week of waiting... again no communication.Con ...

abchelle
Level 1: Cadet

Please can you include SNAPCHAT as a banned social media for homework time. Most kids are using this these days and Telstra should keep up! Thanks

o_0
Level 19: Deputy Director

What do you think?

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