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Bedelia
Level 1: Cadet

I am trying to open my Golf Club app it gets to my login,I can not open it up

Rapt88
Level 2: Rookie

Hi,I am after an MP3 copy of OneClick notification tone for HTC mobile.An old thread had this but is now closed.(https://crowdsupport.telstra.com.au/t5/android/trying-to-find-htc-one-notification-tone/td-p/273877) DEANJA (Jeff) is the (very helpful a ...

Bennlexx
Level 2: Rookie

I have read on this forum that there should be no difference between the reception of Telstra pre paid and post paid sims.  A friend cannot get reception at his home using his pre paid sim.  I get reception using post paid.  If there is no difference ...

BJC46
Level 2: Rookie

Hi,Our mobile which is a T Flip 3 doesn't ring.I have cancelled message bank and when you now ring it says the person is unavailableand it converts the message to text. That is ok but really need it to ring so we can talk.Hope you can help, cheers!

Flipflopphil
Level 1: Cadet

How much data does Kayo use watching football ? TY

Keeper101
Level 1: Cadet

Need help with this new phone

Bumbles
Level 1: Cadet

My elderly mother has an old flip phone that is currently pre paid.  We would like to convert it to a simple cheap plan for her because she is constantly running out of credit at crucial times. How do I do this?

GGKay65
Level 1: Cadet

I want to transfer my existing Vodafone number over to a new Telstra plan? Can it be done?

CathW
Level 2: Rookie

How do i start 24/7 live chat

paulob
Level 1: Cadet

Today I brought a flip phone 3  Z 2335 T to replace the  old flip phone. from a Telstra shop.Carrier is TelstraThe old sim was copied to a micro sim by the assistant. Under contacts>options there is not an "add  new contact", there is not an "import ...

ericsosexy
Level 1: Cadet

I bought a Telstra Essential Pro 2 prepaid, it worked fine for a couple days then  without obvious reason it just buzzes and  the screen lites up with the cord plug and battery flat screen when I try to charge  it. I cant be sure its water damaged bu ...

SinDee
Level 2: Rookie

My replacement sim will not work in new phone S20 Note Ultra. Have messaged and emailed Telstra many times for help. I have direct credit set up. Last bill paid by d.c Jan 26th but it's been 4 weeks and still no working Telstra sim!! I received an em ...

barryok
Level 1: Cadet

I have $30 unused on my prepaid i phone. Am buying an android mobile. Can I transfer this unused amount to the new mobile?

Bob4570
Level 2: Rookie

Why

Useless

Solargirl
Level 1: Cadet

When I call other Telstra phones 'Perth Bike Tours' appears on their phone. Caller ID name somewhere in a database is matching my phone number to "Perth Bike Tours'. I am not talking about people who know me and have my number stored in their phones, ...

shellred
Level 1: Cadet

Hi just wondering if the samsung galaxy S10 can have a ESIM to use with the samsung galaxy active 2 lte smart watch in australia

shasa
Level 1: Cadet

does the cut corner on a nano sim card go into a telstra essential 3 smart phone or remain visible

Bizzop
Level 1: Cadet

I have a telstra flip phone. To unlock it asks for a 16 digit code. The IMEI on this phone is only 15 digits and so it will not process my network unlocking requests! Any ideas?

Stardrill
Level 1: Cadet

My elderly uncle has moved into a new Retirement Village,his mobile phone reception is terrible one bar at best. Is it possible when I call his mobile to have his home phone also simultaneously ring so he can answer that rather than his mobile and ge ...

PJB_Doncaster
Level 4: Private Eye

When I connect to WiFi my Evoke 2 keeps alerting me to system update available.When I try to go to the update it flashes a panel on the screen then  disappears, returning to the alert panel.   How do I get the update please?  Or stop it alerting me?  ...

Walking
Level 1: Cadet

Contacts wont open

Noeltoo
Level 2: Rookie

Hi all, my phone can't receive calls or texts, its prepaid, can't add any credit, says emergency calls only. When i call my number it tells me my phone is disconnected. Nobody responding on chat after 3 hours, automated message on phone just tells me ...

demonic1
Level 2: Rookie

With covid shutting trade down and our spat with china will it be hard to get new phones soon, i only ask because there seems to be less of a choice of brands at not just here but with other places as well.

Fatboyrider
Level 2: Rookie

Does anyone have any idea on how to get my pre paid telstra phone unblocked.  Have tried the telstra app many times but just get stuffed around in circles.

KezTay
Level 1: Cadet

My husband doesn't want to use smart phones and has just got a Telstra flip phone 3 but we can't see how to view sent messages.  On his previous Telstra flip phone it was under the messages option list.I couldn't see a board for this query so I went ...

Rapt88
Level 2: Rookie

Hi,I am after an MP3 copy of OneClick notification tone for HTC mobile.An old thread had this but is now closed.(https://crowdsupport.telstra.com.au/t5/android/trying-to-find-htc-one-notification-tone/td-p/273877) DEANJA (Jeff) is the (very helpful a ...

BJC46
Level 2: Rookie

Hi,Our mobile which is a T Flip 3 doesn't ring.I have cancelled message bank and when you now ring it says the person is unavailableand it converts the message to text. That is ok but really need it to ring so we can talk.Hope you can help, cheers!

Stardrill
Level 1: Cadet

My elderly uncle has moved into a new Retirement Village,his mobile phone reception is terrible one bar at best. Is it possible when I call his mobile to have his home phone also simultaneously ring so he can answer that rather than his mobile and ge ...

Noeltoo
Level 2: Rookie

Hi all, my phone can't receive calls or texts, its prepaid, can't add any credit, says emergency calls only. When i call my number it tells me my phone is disconnected. Nobody responding on chat after 3 hours, automated message on phone just tells me ...

zephyr22
Level 2: Rookie

Every time I try to find a way to delete call history, missed calls etc from this phone it makes another call to the person. I can't find the answer in the User manual so would appreciate help.

Dazza67
Level 1: Cadet

Can someone please give me the web address for the user manual for the Telstra Evoke Pro 2 phone.

Sprinteroz
Level 1: Cadet

I have been given my mothers phone to look at, she said it done a update and never come out of download mode and now is stuck on a screen that says powered by go edition.I have connected it to my computer but noting happens I can not access anything. ...

Dazza67
Level 1: Cadet

Can you adjust the amount of time the Evoke Pro 2 rings for. My wife sometimes has trouble getting to the phone with a short ring time.

ginny48
Level 3: Gumshoe

How can I save some of my phone contacts to my sim (the ones which I have already saved to the phone)?

Loop010
Level 2: Rookie

Hi can anyone help me Every time I try to sign into Telstra air it takes me to Telstra.purchases.fon.comIt used to work till yesterday

RuniteMaiden
Level 2: Rookie

I bought the Telstra Evoke Pro and a 128GB Micro SD card, due it it advertising that it supports up to 128GB expanded storage. The phone reads the card as corrupt when formatted in exFAT or NTFS, and following the prompt to format it using the phone ...

PrepaidUser001
Level 2: Rookie

 Can someone tell me if this phone is locked to Telstra network? This link says the $229 price is "outright". https://www.telstra.com.au/mobile-phones/prepaid-mobiles/telstra-evoke-pro2

Klingingspurs
Level 1: Cadet

How do I turn off 10 second convert voice message to text message on my telstra phone. 

Hotham989
Level 2: Rookie

How difficult would it be for Telstra to show the price before signing up for 2 week trial?

dalhousie
Level 1: Cadet

I can not enter the Cash Cow competition, as message says I can't. Have been entering for a long time. I rang125111 & message said to contact on line. Trying to ring 19777077.  my mobile. REMOVED. thank you.

muggawump
Level 1: Cadet

I live in a rural area and data services are a bit patchy, would a blue tick Telstra phone be better then a non blue tick phone in rural area's?

Nicole50
Level 1: Cadet

Hi, I’ve purchased a Telstra locked pre paid phone for my mother in law but she is on a Telstra post paid plan.  Will I be able to simply swap over the sims and the phone will work?

Ancient
Level 2: Rookie

my phone will not allow me to view my pictures, it states "unfortunatly galler has stopped, why is this the phone is a ZTE blade version 5.1 

spazman
Level 3: Gumshoe

I would just like to say how much I am loving my phone. I don't have a home phone or a computer but I am able to do so much that I want with this phone. Excellent product.

Salvo1973
Level 2: Rookie

Am sending this again Hello All. Am From Uruguay, small country in Southamerica, Recently I bought on eBay a cell phone, turns out it's an Oppo AX5, by Telstra. Is not what I supposed to bought, it should been a Oppo R17, but got this one instead but ...

Fedup20
Level 2: Rookie

Haven't been able to receive or make calls on my mobile for several days

Tech92
Level 2: Rookie

I think someone else is using my Google account and it has been hacked. How can I recover my hacked Gmail account?

khloe2012
Level 5: Eagle Eye

Hi any recommendations for a mobile phone value for money. Think of your dad or yourself who is happy to just text, a little social media & an alarm lol. The Alcatel One Touch has finally died!! Thanks in advance

Gazsa
Level 2: Rookie

Just purchased a pre paid Telstra Evoke Plus from the local post office. Added an existing monthly Telstra contract sim. No issues with calls or the phone itself just have one very annoying issue. When you press the power button instead of locking th ...

Bob4570
Level 2: Rookie

Why

Useless

Solargirl
Level 1: Cadet

When I call other Telstra phones 'Perth Bike Tours' appears on their phone. Caller ID name somewhere in a database is matching my phone number to "Perth Bike Tours'. I am not talking about people who know me and have my number stored in their phones, ...

PJB_Doncaster
Level 4: Private Eye

When I connect to WiFi my Evoke 2 keeps alerting me to system update available.When I try to go to the update it flashes a panel on the screen then  disappears, returning to the alert panel.   How do I get the update please?  Or stop it alerting me?  ...

Walking
Level 1: Cadet

Contacts wont open

demonic1
Level 2: Rookie

With covid shutting trade down and our spat with china will it be hard to get new phones soon, i only ask because there seems to be less of a choice of brands at not just here but with other places as well.

Fatboyrider
Level 2: Rookie

Does anyone have any idea on how to get my pre paid telstra phone unblocked.  Have tried the telstra app many times but just get stuffed around in circles.

Busharea
Level 1: Cadet

How do I unlock my Samsung galaxy A20?

Bill132
Level 1: Cadet

Hi,  I am trying to activate a prepaid phone and have received a text message to say that it was unsuccessful and to contact the 24/7 chat.  I have tried to go through the chat but it comes up grey and does not connect.  Of course, I cannot ring anyo ...

90046245
Level 1: Cadet

   

ginny48
Level 3: Gumshoe

I currently use a Telstra Alcatel phone with an ALDI sim, no problem. I have just purchased a new phone, again a Telstra Alcatel prepaid phone, but the Aldi sim gets inserted and asks for an unlock code. I thought that seeing as it worked before with ...

jocksquin
Level 2: Rookie

Recently bought a T86 Tough Max3.Its working fine EXCEPT for the email. It does send and receive emails ok but if i want to see any emails,I have to open the app(s).Although my "base account' with Telstra is still POP3,the app is running on IMAP afte ...

SCD
Level 5: Eagle Eye

Has anyone purchased prepaid Telstra Evoke Pro 2 mobile?.  The features look very good with triple cameras, 6.2" HD screen and powerful processor. 

Exmouthjohn
Level 1: Cadet

G'day fellow Telstra users. I have recently taken on a 40gig mobile plan. Last week I camped at Cape range and was disappointed to find no signal. Upon arriving home to Exmouth I did a speed test and found I was getting 0.2Mbps. After multiple attemp ...

Southerngirl
Level 1: Cadet

This has got to be the worst internet ever!I cannot wait to get onto another provider.I have been with Telstra for 30 years you have just lost my business.

Dreadlocks
Level 1: Cadet

I cant receive calls, but i can still call and receive txt, msgs etc. I just got the new note 20 ultra phone

Jnelth
Level 1: Cadet

Hi, my father has had his mobile phone stolen.  He has been trying to contact Telstra to cancel it, however the the auto voice sends says that it 'will help him in another way' and then sends a message (to the stolen phone) on how to receive such hel ...

Henry1
Level 1: Cadet

How do I delete messages like 'father's day and Christmas day greetings from the T95..?

FayeArib
Level 1: Cadet

HEY TELSTRA, THIS IS FAYE FROM YARRABAH, ME AND MY MOB ARE REALLY MAD U ARE STEELING ARE FOTOS ON DIVAS!!PLZ STOP.DONT SHUT DIVAS OFF. EVERY ONE IN MY MOB USES DIVAS TO CHAT. WE HAVE ARE OWN ROOMS FOR YEARS.WE REALLY NEED IT!!!

RevAndrew
Level 1: Cadet

The explanation given is 'The recipient server did not accept our requests to connect'. This is happening sporadically on different bigpond email accounts. Some failures seem to notify me straight away, others a few days later.

david1281
Level 1: Cadet

purchase order for my new samsung 20 note ultraphone so i may redeem the buds live.

Monkeymans
Level 1: Cadet

I am register Telstra user why can I not get AFL live?

user2222
Level 1: Cadet

Hi,Can I use a Telstra Essential Smart 2 (locked to the Telstra network) on the Belong network ?Thanks

Labsrus
Level 1: Cadet

Hi, my 86 year old godmother has a Telstra Easycall phone, changing it is not an option.  Recently I realised I could not hear her when either I called her or she called me.  I rang Telstra who said it was a SIM card issue so I have been into Telstra ...

cazza123
Level 1: Cadet

We are trying to unlock my sons Oppo AX5 post paid phone.  He purchased the phone outright from a telstra shop and it was on a monthly plan.  We have now switched to another plan provider and his phone number has been switched over but his phone says ...

petertra
Level 1: Cadet

MMS

I have a telstra pre paid mobile which has the mobile phone data switch off from the network side.This is due to the fact that one simple download would clean out my credits.My issue is I have received a MMS, is there a way I can view it from a telst ...

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