Level 1: Cadet

Where's my modem?

Where's my modem? I am still waiting for a replacement of my Technicolor from ADSL days. Upgraded my plan for the latest time for the latest  and greatest 

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Support Team
Support Team

Re: Where's my modem?

Hi @jarp1965


Appreciate the concern with your new modem, have you recently transitioned from ADSL to NBN? 


If a new modem has been advised, our NBN team via secure Live Chat here:  https://tel.st/cu9z6 can follow up for you to assist. 

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