broken1
Level 1: Cadet

faulty simcard

how do i transfer my old telstra number to a new sim without losing all my data and credit

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Smiley3
Level 23: Superhero
Level 23: Superhero

Re: faulty simcard

Hi broken1,

 

The quickest way to get your SIM replaced is by going to a Telstra store.

They'll use a blank SIM card and transfer your mobile phone number and your plan onto it.

You won't lose your Data and Credit.

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit