Level 1: Cadet

faulty simcard

how do i transfer my old telstra number to a new sim without losing all my data and credit

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Level 23: Superhero
Level 23: Superhero

Re: faulty simcard

Hi broken1,


The quickest way to get your SIM replaced is by going to a Telstra store.

They'll use a blank SIM card and transfer your mobile phone number and your plan onto it.

You won't lose your Data and Credit.

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
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