New South Wales

Telstra Hurstville Store

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Level 1: Cadet

At the start of the year I went to Telstra Hurstville to sign up to a new phone plan to be used as my new work phone. After receiving and paying the first 2 bills I noticed that I had been charged twice for the month of January. I first took the inqu ...

Level 1: Cadet

Went in to upgrade my phone plan and internet bundle was told to take a seat and I was next in line. There were no customers in store for a good 10 mins and I still hadn’t been served until I started to walk out where someone offered to serve and I t ...

Level 3: Gumshoe

My NBN has been fine but i got  3 months credit on the last bill.....why is Telstra so generous or is it a mistake, $360 credit !

Level 1: Cadet

Hi,   I have been recently seduced to return to the Telstra fold by a gent  called Jared (Telstra id D826188) on 132200. I have agreed to swap my internet service and home phone from iinet and to transfer my mobile to a post paid account.   My concer ...

Level 1: Cadet

Hi, I've tried ringing your store (Hurstville Westfield) about a dozen times across today and yesterday and noone ever answers no matter what time I ring. Does anyone answer the phone? The number I'm ringing is 1800 723 124.

Community Manager TimBartel Community Manager
Community Manager

Hi Everyone,   We’ll be opening early on Friday the 25th of September for the iPhone 6s and 6s Plus launch. Doors will open from 8am and close at 6pm.   Cheers,

Level 1: Cadet


When will you have the iPhone 6 64gb Space Grey back in stock? Is someone able to let me know when they are in stock. Thanks

Level 1: Cadet


how do i change my micro sim to a nano sim